8baje Privacy Policy

What Information We Collect

For the purpose of registration and providing services on the 8baje platform, we may collect the following types of information:

1.1 Identity and Contact Information

• Full name (in Bengali or English)
• Date of birth (for age verification — services are available to users aged 21 and above only)
• Email address
• Mobile number (for bKash, Nagad, Rocket, Upay transactions)
• Bank account or Mobile Financial Services (MFS) information

1.2 Account and Transaction Information

• Username and encrypted password
• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus and promotion history

1.3 Technical Information

• IP address and device type
• Browser and operating system information
• Site browsing behaviour (cookie and session data)
• Login time and location data (if permission is granted)

1.4 Identity Verification Documents (KYC)

• National ID (NID) or passport copy
• Driving licence (where applicable)
• Proof of address documents (utility bill, bank statement)

Purpose of Data Collection

We collect and use your information only for specific, legitimate, and transparent purposes. On the 8baje platform, your information is used for the following:

• Account Management: To create, verify, and maintain your account
• Financial Transaction Processing: To complete deposits (minimum ৳500) and withdrawals (minimum ৳500) via bKash, Nagad, Rocket, Upay, or bank transfer
• Identity and Age Verification: To confirm that all users are 21 years of age or older
• Security and Fraud Prevention: To detect and prevent unauthorised access, money laundering, and fraudulent activity
• Customer Support: To respond to your questions, complaints, and support requests (24/7 live chat and email)
• Service Improvement: To enhance your experience and add new games and features
• Responsible Gaming: To identify patterns of excessive gambling and provide necessary support
• Legal Compliance: To comply with applicable laws and regulations

Data Storage and Security

Protecting your personal information is our highest priority. 8baje uses industry-standard security technology to keep your data safe:

3.1 Encryption and Security

• SSL/TLS Encryption: All data transfers between you and our servers are protected by 256-bit SSL encryption
• Password Hashing: Your password is never stored directly; only an encrypted hash is stored
• Firewall Protection: Multi-layer firewalls and intrusion detection systems are kept active
• Regular Security Audits: Regular security audits are conducted by third-party experts

3.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, financial transaction records, KYC documents, and responsible gaming-related information may be retained for a period determined by applicable legal requirements.

Data Sharing and Third Parties

8baje does not sell your personal information. However, limited information may be shared with trusted partners in specific circumstances:

4.1 When Information May Be Shared

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive limited technical information to operate their games
• Identity Verification Services: With authorised verification organisations for the KYC process
• Legal Authorities: Where required by court order or legal investigation
• Fraud Prevention: To assist in investigations of fraud or money laundering

4.2 What We Never Do

• We do not sell your information to third parties for advertising or marketing purposes
• We do not disclose sensitive financial information to unnecessary parties without your consent
• We do not allow third parties to use your information for their own purposes

Cookies and Tracking Technologies

The 8baje website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the website to function properly — login sessions, security tokens, and form data
• Functional Cookies: Remember your preferences — language settings, game preferences
• Analytics Cookies: To understand which parts of the site are used most (anonymous data)
• Security Cookies: To prevent fraudulent logins and CSRF attacks

5.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform, particularly the maintenance of login sessions.

Your Rights and Controls

As a user of the 8baje platform, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you
• Right to Correction: You can ask us to correct inaccurate or incomplete information
• Right to Deletion: In certain circumstances, you can request that your account and data be deleted (subject to legal obligations)
• Right to Restrict Processing: In some cases, you can object to the processing of your information
• Data Portability: You can request a copy of your account information
• Withdrawal of Consent: You can withdraw any consent you have given at any time (however, this does not affect the validity of prior processing)

To exercise these rights, contact us via live chat or email. We generally respond to your request within 30 days.

Protection of Minors' Information

8baje strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect, store, or process the information of any minor.

Age verification is mandatory at the time of registration. If we become aware that a user is under 21 years of age, we will immediately close that account and securely delete all of their information.

If you are aware of any minor using 8baje, please contact us immediately.

International Data Transfers

8baje is an international platform. Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the country or region to which data is transferred
• Third-party service providers operate under strict confidentiality agreements
• SSL encryption remains active at all times for international data transfers
• Third-party service providers may use data only for specified purposes

Responsible Gaming and Data

8baje places the highest importance on responsible gaming. To this end, we may analyse certain information about your gaming behaviour:

• Identifying unusual betting patterns that may indicate problem gambling
• Processing self-exclusion or limit-setting requests
• Providing information on support resources where necessary

Information collected for this purpose is used solely for your wellbeing and is not used for advertising or marketing. To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes and Updates

8baje may update this Privacy Policy from time to time. For significant changes, we will:

• Send a notice to your registered email
• Display a notification on the website
• Update the "Last Updated" date at the top of the page

If you continue using the platform after a change, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.

Links to Other Pages on the Site

Some pages on the 8baje platform may contain links to other sections of our own platform. This Privacy Policy applies only to pages operating under the 8baje.cam domain. Each game provider manages its own privacy policy, which applies separately to games running on their servers.

Contact Us

If you have any questions or concerns about this Privacy Policy, or any requests regarding your data rights, please contact our dedicated privacy team: